News
Openstream's Chief Scientist Dr.Phil Cohen named an ACL Fellow
In recognition of his significant contributions to the study of communicative action and dialogue, and to the theory and practice of multimodal interaction
Openstream expands the advisory board
Company proud to include the visionary leaders in the field of Conversational AI on its advisory board
Webinar: How can Virtual Assistants accelerate your business in 2021?
10am - 11am (EST) | January 21, 2021 03pm -04pm (GMT) | January 21, 2021
Delivering Intelligence for the Digital Enterprise
Openstream helps enterprises in their digital transformation, becoming the " face of the digital workspace™ " providing users, natural interaction and proactive assistance on their preferred channels. We help deliver simpler & more intuitive customer experiences and faster & more efficient employee workflows
About Us
Pioneering user experience for the Digital workspace.
We enable enterprises to quickly build and scale great self service experiences through virtual assistants that are intuitive and designed for success. As an industry pioneer with over a decade of experience and proven large scale enterprise AI platform, we help quick deployments through large set of out-of-the-box integrations to deliver superior experiences that are multimodal and context aware.
Learn MoreFor today's Enterprise Experience matters.
Source: Zendesk, PWC, Esteban Kolsky.
67 %
Customers prefer selfservice over speaking to a representative.
86%
Buyers are willing to pay more for a great experience.
72 %
Customers will share a positive experience with 6 or more people.
Industries
Enterprise Virtual Assistant platform that delivers role-based industry-specific solutions underpinned by Conversational AI, Deep Neural Networks and Machine Learning.
Financial Services
Insurance
Healthcare
Field Force
Contact Center
Pharmaceutical
Products
Eva
Openstream's Enterprise Virtual Assistant is a multimodal conversational platform that enables users to interact naturally with various enterprise applications. It automates many routine functions (from simple to complex) and assists users by learning their higher level goals and context including preferences and priorities.
Multimodal
Responds to voice, touch, vision, gesture and text
Context - aware & Proactive
Responds to situations! And Prioritizes, based on user behaviour
Intelligent
Underpinned by Conversational AI, Deep Neural Networks & ML
Multi Channel
Meets users on their preferred channel (web, IM, mobile or social)
EvaCafé
EvaCafé is a feature rich authoring studio for context-awre multimodal conversation development and deployment across enterprise, with ready integration to most popular applications and bots of any knowledge & Data-driven organization.
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Knowledge Builder
A self-learning engine that can glean knowledge from both structures and unstructured data sources like multimedia,websites, documents, logs etc.
Interaction Manager
A module that helps EVA understand multimodal input, recognize user's plan and collaborate with the users to help them accomplish their goals.
Context Manager
A module that helps EVA learn, maintain and leverage context while interpreting users' requests.
Recognition
Delivering superior experiences that are multimodal and context aware.
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