Eva™ for Financial Services
A Conversational AI solution that integrates an intelligent virtual assistant and financial services backend systems to drive meaningful results, from enhancing employee and customer experiences to improving back-office operations
- Reduce operational costs and risk with improved fraud detection and regulatory compliance
- Improve loan and credit decisioning
- Automate the investment process
- Is accelerated digitization with AI a business strategy you are looking to implement?
- Are you looking for a solution to improve accuracy in such areas as forecasting and budgeting?
Sr. Director, Conversational AI
- Is your financial services company focused on applying AI to increase revenue and customer engagement?
- Are you looking for a solution to optimize and automate tasks that require manual intervention?
- Are you developing a future state design in order to advance AI capabilities?
- Do you drive AI integration strategies to gain operational efficiencies?
Create personalized interactions that are context-aware and adapt to users’ needs by anticipating desires
Integrate an intelligent virtual assistant with multiple enterprise applications and use predictive analytics to extract meaningful insights from the data
Personalized self-service experiences that can scale to hundreds of thousands of users
Financial services companies can deploy Eva in a transparent, inclusive, principles-based manner
Ready-to-deploy accelerators to
jump start resource management
Know and rank the reasons customers contacted the financial institution and their primary goals
Automate how knowledge gained over time can be used to improve employee responses, training and financial institution operations
Surface relevant information based on the context of the conversation that will aid both new and experienced agents in quickly helping customers