Eva™ for Insurance
A self-service solution that integrates an intelligent virtual assistant and backend insurance applications to enhance the customer experience. It performs complex inbound and outbound requests, automates routine tasks, and meets the user on their channel of choice.
- Faster customer enrollment for increased revenue
- Shorter claims duration and improved retention rates for higher customer satisfaction and increased profit
- Call deflection to automate the resolution of routine inquiries and tasks at scale to decrease operating expenses
- Do you need to further the development of apps that support remote customer servicing?
- Do you need data-driven solutions to solve challenges within your insurance company?
Head of Claims
- Are you tasked with improving cost efficiency and reducing compliance risk within operations?
- Are you looking for a solution to improve OCR and Form Classification?
- Are you responsible for requirements scoping, functional design and quality of delivery of AI solutions?
- Do you need to drive technology transformation to minimize technical debt?
Create personalized interactions that are context-aware and adapt to users’ needs by anticipating desires
Integrate an intelligent virtual assistant with backend insurance systems and use predictive analytics to extract meaningful insights from the data
Personalized self-service experiences that can scale to hundreds of thousands of users
Insurance companies can deploy Eva in a transparent, inclusive, principles-based manner
Ready-to-deploy accelerators to
jump start resource management
- Policy quotations
- Intelligent underwriting
- Account status
- Claims status
- Multimodal experience
- Multi-channel options
- AI-based claims processing
- Catastrophe management