Eva for Insurance

A self-service solution that integrates an intelligent virtual assistant and backend insurance applications to enhance the customer experience. It performs complex inbound and outbound requests, automates routine tasks, and meets the user on their channel of choice.

  • Faster customer enrollment for increased revenue
  • Shorter claims duration and improved retention rates for higher customer satisfaction and increased profit
  • Call deflection to automate the resolution of routine inquiries and tasks at scale to decrease operating expenses
Eva

Stakeholder Challenges

C-Level

  • Do you need to further the development of apps that support remote customer servicing?
  • Do you need data-driven solutions to solve challenges within your insurance company?

Head of Claims

  • Are you tasked with improving cost efficiency and reducing compliance risk within operations?
  • Are you looking for a solution to improve OCR and Form Classification?

Enterprise Architect

  • Are you responsible for requirements scoping, functional design and quality of delivery of AI solutions?
  • Do you need to drive technology transformation to minimize technical debt?

Solution Traits

Rely on Eva, your superpower, to overcome challenges and produce better business outcomes
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Ambient
Augmentation

Create personalized interactions that are context-aware and adapt to users’ needs by anticipating desires

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Discovery
in Complexity

Integrate an intelligent virtual assistant with backend insurance systems and use predictive analytics to extract meaningful insights from the data

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Business
Scalability

Personalized self-service experiences that can scale to hundreds of thousands of users

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Trustworthy and
Explainable AI

Insurance companies can deploy Eva in a transparent, inclusive, principles-based manner

Ready-to-deploy accelerators to
jump start resource management

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Customer Acquisition

  • Policy quotations
  • Intelligent underwriting
  • Onboarding
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Customer Support

  • Account status
  • Claims status
  • Multimodal experience
  • Multi-channel options
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Operations

  • AI-based claims processing
  • Inspections
  • Catastrophe management

What makes Eva different?

Experience what you didn’t know was possible

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